We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Your items must be unused and unopened to be eligible for a return.

To initiate a return, please contact us by email at contact@baggiees.com.

If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items sent back without prior approval will not be accepted.

At Baggiees, we want you to be fully satisfied with your purchase. If you need to return an item, please follow these guidelines:

Return Method:
Returns must be sent by mail.

How to Obtain a Return Shipping Label:

Defective Product: Download and print the label.

Customer Remorse: The customer is responsible for return shipping costs.

Return & Refund Fees (United States):

Our return shipping fee for defective products: USD 0.00

Our restocking fee: USD 0.00

Damaged or Defective Products:
Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or incorrect. If your return is approved due to defects, we will provide free return shipping.

Customer Remorse Returns:
If you wish to return an item due to personal reasons (e.g., incorrect purchase, change of mind), you are responsible for the return shipping cost. The restocking fee remains USD 0.00.

Non-Returnable Items:

• Sale items
• Gift cards

Exchanges:
We do not accept exchanges. To receive a different item, please return your current item and place a new order.

Eligibility for Returns:

Items must be unused and in their original condition.

Items must be unopened in their original packaging.

Personalized or custom-made products may not be eligible for returns. Please check product descriptions for details.

Refund Process:
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 10 business days.

Refund Delays:
If more than 15 business days have passed since your refund was approved, please contact us at contact@baggiees.com.

Incorrect Contact Information:
If incorrect email or phone details are provided at checkout, Baggiees is not responsible for any issues that may arise. Please ensure accuracy before finalizing your purchase.

FOR MORE INFORMATION:

Business name: Baggiees

Support: 24/7

Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)

Business Number: +1 (904) 668-5049

Business Mail: contact@baggiees.com

Business address:  2150 Meharry Ave, Jacksonville, FL 32209, United States

Facebook: Baggiees